Case Study

Home & Personal Care

Driving category penetration across informal trade channels with precision execution.

+15%

increase in numeric distribution on average across all HPC categories

+1.3 categories managed

+3.3

SKUs managed by the manufacturer

ROI

x2

representing the size of the opportunity when capturing the combined potential of the HPC portfolio

At least

2%

of spending per category leveraged by the solution in 1 month

Executive Summary

Unlocking ROIx2 by driving tissue & hygiene categories growth for a Home and Personal Care manufacturer through cross category execution at the point of sale.

[01]

Challenge

In HPC, shelf space and visibility are dictated by portfolio breadth. The brands that win don’t rely on hero SKUs—they show up with a complete offering that captures multiple needs in a single visit.

For this manufacturer, the core brand is present, but the portfolio is not fully expressed in-market. Assortment remains too narrow, visibility is inconsistent, and the brand is routinely outmatched by competitors that secure space through more complete, better-deployed portfolios.

This shows up every day at the point of sale. Retailers favor competitors that can cover more use cases. Cross-category purchases—where multiple needs are fulfilled in a single basket—skew away from the brand. Even where distribution exists, the absence of complementary SKUs limits both visibility and share of wallet.

The constraint is not product. It’s how the portfolio is deployed.

Commercial teams do not have a continuous, reliable way to determine where expanded assortment will convert—where additional SKUs will strengthen presence, unlock joint purchasing, and shift competitive positioning. As a result, expansion defaults to broad, undifferentiated pushes: more SKUs, more outlets, without clear prioritization.

The outcome is persistent under-leverage of the portfolio. Opportunities to compete through breadth—and to capture more of the basket at the point of sale—remain uneven, leaving growth constrained by how distribution and visibility are managed rather than the underlying demand.

[02]

Solution

Through Native, commercial and GTM leaders shift from broad portfolio expansion to continuous, precision-led deployment:

Commercial leadership maintains a live view of portfolio gaps versus competitors—not just by category, but at the level of individual outlets and neighborhoods. Where competitors are winning through breadth, those gaps are surfaced in real time, creating a persistent map of where the portfolio is underrepresented and where expansion will convert.

GTM leadership prioritizes outlets based on competitive density and basket potential—isolating points of sale where competitor SKUs are concentrated and where incremental assortment will unlock cross-category purchasing. Effort is directed toward the exact stores where portfolio breadth changes the outcome at the shelf.

Sales and distributor networks are continuously guided with clear execution directives—which SKUs to introduce, where to expand assortment, and how to position the portfolio to secure space and increase visibility. Execution is no longer static guidance; it is dynamically aligned to where opportunity is highest.

As this system runs, it compounds. Portfolio presence strengthens where it matters, visibility increases across categories, and the brand captures a greater share of the basket in each visit. Expansion is no longer a periodic push—ongoing, adaptive motions embedded in how commercial teams operate in the trade.

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