Native Privacy Policy

Native Intelligence LLC takes privacy seriously. This policy explains what personal information Native collects, how it is used and shared, and what rights may apply depending on where you live.

Any capitalized terms used in this policy without definition have the meanings given to them in the Terms of Use . By using or accessing the service, including websites, portals, platforms, mobile applications, tasks, and the Native Wallet, you accept the practices and policies described below and consent to the collection, use, and sharing of your personal information, including images, videos, recordings, photos, and screenshots, as set out in this policy.

Native uses the terms Customer , Contributor , and Visitor to describe different relationships to Native and its services:

• Customer: A person who signs a master services agreement or other client agreement with Native, an employee or consultant accessing the service under such an agreement, or someone expressly authorized by Native to access a client-specific portal or platform.
• Contributor: A person who downloads and uses Native mobile applications.
• Visitor: Anyone else.

The terms in Part I apply to Customers, Contributors, and Visitors. Part II applies to Customers. Part III applies to Contributors. Part IV applies to California residents and residents of other states that provide comparable rights where applicable.

This privacy policy applies to Native apps, websites, platforms, and products and services available through those experiences. Native collects information when you install mobile applications and through interactions and communications with Native via online services or otherwise. Use of the service is always subject to the Terms of Use, which incorporate this privacy policy.

The service is owned and operated by Native, and this policy applies to information collected, used, and shared by Native.

Native may transfer the information described in this policy to, and process and store it in, the United States, which may have a lower level of data protection than your country of residence. Where this is the case, Native will take appropriate measures to protect personal information in accordance with this policy and applicable laws.

Native may update this policy from time to time. Changes may be communicated through in-app messages, social media, website or portal notices, or other means. If you continue to use the service after updated terms are posted, that means you agree to the changes. Use of information collected is subject to the version of the policy in effect at the time the information is collected.

This privacy policy applies to persons anywhere in the world who access or use any of the services.

Native does not knowingly collect or solicit personal information from anyone under the age of 18 or under the age of majority where that person resides when using the service, whichever is lower. Please do not attempt to use the service or send personal information if you are younger than the applicable age minimum, and do not send personal information about anyone else who is younger than the age minimum or under 13, whichever is lower. If Native learns it has collected personal information from someone under the age minimum, it will delete that information as quickly as possible. If you believe this has happened, contact support@native.io .

Native will retain personal information only as long as reasonably necessary to fulfill the purposes for which it was collected, including legal, regulatory, tax, accounting, or reporting requirements. Personal information may be retained longer in the event of a complaint or if Native reasonably believes there is a prospect of litigation.

In determining the appropriate retention period, Native considers the amount, nature, and sensitivity of the personal information, the risk of harm from unauthorized use or disclosure, the purposes for processing, whether those purposes can be achieved through other means, and applicable legal and regulatory requirements.

This section applies to the collection, receipt, or other processing of personal data relating to individuals in the European Economic Area and the United Kingdom.

Native will endeavor to process personal data in accordance with applicable privacy laws, including where applicable the EU General Data Protection Regulation, the UK GDPR, the UK Data Protection Act 2018, and the Privacy and Electronic Communications Regulations.

Under applicable European data privacy laws, data subjects may exercise the following rights:

• Request access to personal data.
• Request correction of personal data.
• Request erasure of personal data.
• Object to processing of personal data.
• Request restriction of processing.
• Request transfer of personal data to you or a third party.
• Withdraw consent at any time where processing relies on consent.

To exercise these rights, use the contact details below. Native will endeavor to respond within one month unless the request is complex. Native may ask for information necessary to confirm identity and right of access. Exceptions and exemptions may apply under applicable law.

Native may export personal data processed within the EEA or UK to countries outside those regions, including the United States, only in compliance with applicable European data privacy laws and using appropriate safeguards where required.

If you have questions about this privacy policy, contact support@native.io or write to Native Intelligence LLC, Attn: Legal, 32 Mercer Street, 3rd Floor, New York, NY 10013, United States of America.

In addition to Part I, the following terms apply to Customers.

If there is any conflict between the Customer Agreement applicable to you and this privacy policy, the Customer Agreement controls to the extent legally permissible and during the term it is in effect.

Native browser apps for Customers collect data and metadata related to login, authentication, and account information. Sentry, Amplitude, and similar vendors may collect or receive personally identifiable information about online activities and usage of Native customer apps. This information is used only to improve the Native apps for Customers and is not sold or shared with third parties.

Sales information, communication, and collaboration data may also be collected in approved systems such as Salesforce, Google Workspace, Microsoft 365, and other private and isolated systems accessible only to approved Native employees.

Native mobile apps are tools to collect data about you and the world around you. By downloading one of the Native apps or signing up for the Native Wallet, you consent to the collection, use, sharing, or sale of personal information, including images, videos, recordings, photos, and screenshots, as described in this policy. You also agree that Native may provide your information and analysis of that information to its customers for use by them and their customers, internally or externally.

Native may provide additional notices regarding the collection and use of personal information, including images, recordings, photos, screenshots, and audio recordings, within the app or in the details for a specific task.

The following table lists some of the data Native may collect from Contributors, why it is collected, and, for the purposes of European data privacy laws, the lawful basis for processing.

Overall, Native collects these categories of personal information to better serve users, prevent fraudulent use of the services, support paid tasks, and fulfill projects for customers and affiliates. All or some of this information may be sent to Native through Amplitude or similar third-party analytics providers, and some of it may be shared with partners, customers, and affiliates.

Native may use the information it collects, including images, videos, recordings, photos, and screenshots, to:

• Provide, maintain, and improve the service and the Native Wallet, including facilitating payments, providing requested products and services, developing new features, providing support, authenticating users, and sending product updates and administrative messages.
• Perform internal operations, including fraud prevention, abuse prevention, troubleshooting, testing, research, and monitoring usage and activity trends.
• Provide data analysis for customers and affiliates, including automated analytics powered by artificial intelligence.
• Send or facilitate communications between you and Native support systems, such as important notifications to subsets of users.
• Send communications that may be of interest, including information about products, services, promotions, news, and events of Native and other companies, where permissible under local law.
• Personalize and improve the service, including by providing or recommending features, content, referrals, and advertisements.

The legal bases for these uses include contractual necessity, legal obligations, and legitimate interests, including general business and marketing activities, investigations or disputes, and promotional purposes. Where Native relies on legitimate interests, you may have a right to object under applicable law.

Native may share or sell information it collects about you, including images, videos, recordings, photos, and screenshots, analysis derived from that information, or information described at the time of collection or sharing, including in the following ways:

• With Native partners and affiliated entities that provide services or conduct data collection or processing on Native’s behalf, or for data centralization or logistics purposes.
• With Native customers that engage Native to gather information, data, images, recordings, videos, photos, screenshots, and audio recordings around the world for their own use or their customers’ use, internally or externally. This means information and media you provide may be posted by third parties on social media and other platforms.
• With vendors, consultants, business advisors, marketing partners, auditors, financial or legal advisors, and other service providers who need access to the information to carry out work on Native’s behalf or provide advice or services.
• In response to a request by a competent authority if disclosure is believed to be required or permitted by law, regulation, or legal process, including subpoenas, search warrants, and court orders.
• To establish, exercise, or defend legal rights or claims.
• To investigate, prevent, or take action regarding alleged or actual illegal activities, violations of the Terms of Use, or other matters required by law.
• To comply with applicable laws, including tax laws.
• To administer a promotion or survey.
• With law enforcement, government authorities, or other third parties if Native believes your actions are inconsistent with its Terms of Use or relevant policies, or to protect the rights, property, or safety of Native or others.
• In connection with or during negotiations of any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of Native’s business.
• If Native otherwise notifies you and, where required, you agree to the sharing.
• In aggregated or anonymized form that cannot reasonably be used to identify you.

The following provisions apply as required by law to Contributors, Visitors, and Customers who are California residents and to residents of other states when applicable, including Colorado, Connecticut, Nevada, Utah, Virginia, and other states as new laws come into force. These provisions do not apply to personal information exempt from the California Privacy Rights Act or other applicable state laws.

Right to Know. You may request a list of the categories of personal information Native has collected about you during a legally controlled period, the categories of sources, the business or commercial purpose for collecting or selling it, and the categories of third parties to whom it was disclosed or sold. You may also request a copy of the specific pieces of personal information Native has collected about you.

Right to Correct. You may request correction of inaccurate personal information Native has collected about you.

Right to Delete. You may request deletion of personal information Native has collected from you, subject to information Native is legally permitted to retain.

How to Make a Request. You may make a request to know, correct, or delete within the app or by emailing support@native.io . Native will take steps to verify your identity before responding, including asking for your email address and matching it to the address associated with your account if you have one.

Authorized Agent. In certain states, you may designate an authorized agent to make requests on your behalf. Native will require verification of that authorization and may contact you directly to confirm it.

No Sales or Sharing Without Consent. Native does not sell or share personal information of Visitors or Customers. It may sell or share personal information, including images, videos, recordings, photos, and screenshots, of Contributors to third parties as described in this privacy policy.

Non-Discrimination. You have the right to be free from discrimination for exercising your rights.

Direct Marketing Disclosure Requests. California residents may request information about Native’s disclosure of personal information to third parties or affiliated companies for their direct marketing purposes by emailing support@native.io . Please allow up to 30 days for processing. Such requests may be submitted once per year.